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A specialist in executive leadership communicationBrett Rutledge is a World Champion of Public Speaking and a gifted and highly experienced communicator who knows how to engage people and make your leadership communication effective.Communication is the primary tool of leadership. Regardless of whether it is in front of a thousand people, a boardroom of executives or to a single colleague across a coffee table, if the information is important then we should convey it through speech. Email, video, memo or any other tools don’t do the job anywhere near as effectively as face-to-face verbal communication. This has always been the case and will continue to be so. When delivering information that really matters, your ability to effectively communicate in a verbal manner is crucial and sadly too many of our business leaders underperform and underachieve in this area. The greatest problem with leadership communication is that so much of it is ineffective!Too many executive leaders grossly overrate their communication effectiveness. Too many don’t understand how to communicate effectively or what effective communication even is. Too many mistakenly invest inordinate sums of energy in disproven and irrelevant communication theories and techniques. Much of what we have been taught and led to believe about leadership communicationis just plain wrong!As a specialist in executive leadership communication, Brett can immediately improve your communication effectiveness by developing and deepening your understanding of key principles. His approach is unique and his results are outstanding. Improving your communication effectiveness is not about skill or technique it is about a completely different way of thinking!We encourage you to look around and if what you read, hear and see excites you, then please get in touch. Coaching, Speaking & Customised Programs The complete information pack on Coaching, Speaking & Customised Programs can be downloaded [here]  |
Why Mobile Telco’s Hate Their Customers Did I say hate? I’m sorry; I didn’t mean ‘hate’. To hate your customers you would actually have to give a toss in the first place wouldn’t you? No… I meant they don’t care. Telstra, Optus, Vodafone, Telecom, 3, Verizon, AT&T, Sprint and so on have pretty much zero interest in their own customers. How do we know that? Because they go to great pains to tell us – constantly.
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August 2010 You know it’s me ‘cause I signed my name This is an absolute non-negotiable. Everyone’s writing needs to be different from everyone else’s. And the only way that happens is if writers make different choices when they write, choices about the topics they pick, the words they use, the details they include, different beginning and ending strategies, and so on. The set of all the different choices a writer makes determines what is often called the “voice” in a piece of writing.
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