Leadership Communication Engage the people – move the organisation Effective communication is the greatest challenge facing the business world today and the most important skill set a leader can bring to their organization. Remarkably, however, research shows that it is an area where business and business leaders dramatically underperform and under invest. Poor communication remains the number one reason that employees are disengaged, that suppliers underperform, that customers are confused, that investors make poor decisions and that leaders are not respected and yet little is done to redress the lack of understanding of the basic principals of communication. This keynote focuses on those very principles of communication including: • the four fatal assumptions all leaders make when communicating • why focusing on skills and techniques is ineffective for 98% of all leaders • the three vital principles essential to effective communication • the three channels of communication that must be used together to communicate effectively. [back to Keynotes] Effective Communication Information Pack The complete information pack on Keynotes, Workshops and Customised Programs can be downloaded [here]